![]() ![]() Keep up to date on the current status of your package, any unexpected delays, and delivery information from your courier. The company has also expanded its presence internationally, with offices in several countries around the world. Enter the Burke Decor tracking number below to track and trace your order. GOAT has gained a large following among sneaker enthusiasts and collectors due to its extensive selection of rare and highly sought-after sneakers, as well as its commitment to authenticity and customer service. The company has also collaborated with a number of designers and brands to create exclusive collections, including collaborations with Jerry Lorenzo of Fear of God and the NBA. In addition to its marketplace, GOAT also offers a sneaker customization service, where customers can customize their own sneakers with a variety of colors and materials. If the above service is not working or your tracking number is not found or no results are displayed, please. Enter the GOAT tracking number below to track and trace your order. The company has a rigorous authentication process to ensure that all products sold on its platform are authentic, and it provides a 100% authenticity guarantee to its customers. Check your GOAT order tracking status online. GOAT offers a wide selection of rare and limited-edition sneakers from well-known brands such as Nike, Adidas, and Jordan, as well as streetwear clothing and accessories. The company was founded in 2015 and is headquartered in Los Angeles, California, United States. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.GOAT is a global online marketplace that specializes in selling authentic sneakers and streetwear. BBB Business Profiles are subject to change at any time. When I asked for tracking, they said it hadnt been sent and that they are continuing to work with the warehouse to fulfill the order. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. You have to chase them down for any kind of response and they will charge you outrageous fees.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. Please reach out to our Client Services Team at, via chat on our site, by phone at 88, or via our online form if you are experiencing delays or have questions about the status of an order, an agent can look into this for you and provide you the most up to date delivery information. No other (reputable) store operates this way. They said it had already gone into shipping status when I sent the cancellation request, but if that's the case why didn't they notify me or send me a status update? All very sketchy and at best just bad customer service. The brand has a 30-day return policy, but items must be in brand new. ![]() They managed to intercept shipping but want an almost $300 fee (for a $700 item), despite that it is their fault they didn't cancel the order on time. Once an order is shipped, customers receive a confirmation email with a tracking link. I only received notice of shipment and tracking after multiple phone calls to ask why they didn't cancel it when I requested. After not hearing back for a week, I reached back out and they said, sorry but your item just went to the warehouse for shipping so we can't cancel it. In May I tried cancelling an order set to ship in late June. They have the same products & pricing as other companies but with way worse customer service and return process. Customers have reported long wait times for product deliveries and difficulty communicating with the company. Similar issues to others who have written. Oldest Overview of Burke Decor customer experience Burke Decor, an online retailer of home decor products, has been heavily criticized by consumers for their poor customer service and delivery issues. ![]()
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